CASE STUDY
How Compass UK extended food access to 24/7 at a busy NHS hospital

Midland Metropolitan University Hospital

Hospitals operate around the clock, but traditional food service does not. At Midland Metropolitan University Hospital, Compass UK deployed Just Walk Out technology to extend retail access to 24/7, giving staff, patients, and visitors fresh food and beverages on their schedule—not just what’s available from a vending machine.

Since launch, 40% of sales now happen outside traditional operating hours.

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Having 24/7 access to good food, drinks, and essentials is already making a real difference. It’s helped improve flow, productivity, and the overall experience for everyone
Ian Oliver, Head of Facilities Management, Sandwell and West Birmingham NHS Trust