CAES STUDY
How Princess Royal Hospital enabled 24/7 foodservice access with Just Walk Out technology

Real results from UK’s first healthcare autonomous store

About this case study
Princess Royal Hospital in Telford, UK, faced an NHS Trust mandate to provide 24/7 meal access for nearly 3,000 staff and over 250,000 annual patients and visitors. Traditional retail operations couldn’t meet this requirement without significant labor increases.

Download this case study to discover how Princess Royal Hospital achieved:
  • 35% increase in sales transactions since opening
  • 37% of transactions occurring outside traditional office hours
  • 90% shopper satisfaction rating
  • Average shopping trips under two minutes
customers using Market Express mobile wallet at entry at Princess Royal Hospital in Telford, UK