For venue operators, long concession lines are more than a fan experience problem. They block hallways, cut into dwell time, and leave revenue on the table. At a 13,000-seat, 70-year-old arena hosting roughly 85 events per year, space constraints made the challenge even harder to solve.

VenuWorks implemented Just Walk Out technology by Amazon at Blue Cross Arena in Rochester, NY, enabling frictionless concessions that improved traffic flow without requiring physical expansion.

The result: a 40.8% revenue increase within the first five months.

Fill out the form to get the full case study and learn how VenuWorks is using autonomous retail to keep fans in the action.